The Problem

Unable to access the documents folder on the At Ease disk. Contact your server's administrator.

The Solution

You can correct this by following these steps:

1. Restart one of your client computers while holding down the Shift key until you see the message, "Welcome to Macintosh, Extensions off".
2. Enter the administrator's password when At Ease asks you to do so.
3. Drag the At Ease Prefs file from the At Ease folder in your System Folder to the Trash.
4. Choose Restart from the Special menu.
5. On the server you are using as the At Ease disk, open the At Ease folder.
6. Drag the At Ease Prefs file to the Trash.
7. On the client machine, mount the At Ease server volume.
8. Launch At Ease Setup.
9. If you are using At Ease 2.0, 2.0.1 or 2.0.3, under Options Choose "At Ease Disk..."

   Click the radio button next to Mounted Server, select the mounted volume, click Okay.

   If you are using At Ease 3.0, under Network choose At Ease Server, click the button next to Mounted Server, select the mounted volume, click Okay.

You next need to update all the other computers on the network using the Remote Administration features of At Ease. If the computers you wish to update are unable to launch At Ease, follow the above procedure omitting steps 5 and 6.

If some of your At Ease client machines are able to launch into At Ease, update them using the following procedure. From within At Ease Setup on the first client you just reconfigured, follow these steps:

If you are using At Ease 2.0, 2.0.1, or 2.0.3

1. Under Options Choose Update Computers... A dialogue box appears with a list of all the computers running At Ease with Allow Remote Administration checked in the Security window under the Options menu.
2. Select each computer you want to update, click Okay.

If you are using At Ease 3.0

Click each computer you want to update, click Okay.

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