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TECHINFO #20274
TOPIC
If I follow the Quick Setup instructions on pages 174-175 in the PC Compatibility Card User's manual (either 7-inch or 12-inch), I get an error message that says, "Can't open file E:\VIDEO\DRIVER\EEDATA.EE_".
When I try to install using the "Factory Default" settings I get a different error message.
What do these messages mean? How can I work around them?
DISCUSSION
Can't Open File Error Message
Issue
When you get the error message that says, "Can't open file E:\VIDEO\DRIVER\EEDATA.EE_", the installer is trying to create a file on the CD-ROM disc which it cannot do. Also, the installer will modify AUTOEXEC.BAT so it will try to load E:\VIDEO\DRIVER\CUSTOM, which will generate one of several error messages each time the computer is started:- Invalid drive specification - if CUSTOM loads before MSCDEX
- Bad command or file name - if CUSTOM loads after MSCDEX and some CD-ROM disc other than PC Utilities is in the drive
- CDR101: Not ready reading drive E - if there is no CD-ROM disc in the drive
Workaround
The workaround is as follows:
- Step 1
- Run E:\VIDEO\DRIVER\INSTALL and go through the Utilities Installation to install the files into C:\MACH64.
- Step 2
- Switch to C:\MACH64, run INSTALL, and do the Quick Setup. As long as you do not select the factory default setting it creates EEDATA.EE_ in the C:\MACH64 directory.
Error Installing "Factory Default"
Issue
If you use Quick Setup to configure DOS video and choose the "Factory Default" selection, the installer will not create the EEDATA.EE_ file. However, CUSTOM.COM is still loaded in AUTOEXEC.BAT, and on every restart you get an error which says, "Problem opening file "EEDATA.EE_". CUSTOM is not installed."
Resolution
The way to resolve this issue is to:
- Step 1
- Remove the CUSTOM line in AUTOEXEC.BAT
- Step 2
- Select a different monitor in Quick Setup, then go back and select 'Factory Default'.
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