This article contains the answers to frequently asked questions (FAQ) about Apple's cross-platform (DOS compatible) products.

Question: I have an AppleCD 300e Plus CD-ROM drive and want to use it on a PC-compatible computer. Where can I get the drivers for it?

Answer: Apple does not write MS-DOS software drivers for any AppleCD player. MS-DOS drivers are written by other developers for Apple. The Apple Multimedia Kit for Windows includes a third-party SCSI adapter card with the appropriate CD-ROM driver software. The software can only be distributed with the Apple Multimedia Kit. You may want to look in the Redgate Macintosh Product Registry (eWorld shortcut redgate) to locate a possible third-party solution. Corel and Trantor are two possible suppliers of CD-ROM driver software.

Question: I have a DOS Compatibility Card and am getting an error message at startup: "PC Network Extension: AgentOpen () returned -1". How can I stop this?

Answer: This message results when the PC Network Extension is looking for a network that is not present. To eliminate the error at startup, you have two options. You can use the Chooser to turn AppleTalk on, or drag the PC Networking Extension from the Extensions folder to the Trash.

Question: I have a DOS Compatibility Card and when I try to switch to the MS-DOS side, I get this error, "Diskette error-correct problem and press any key to retry". Why?

Answer: You are getting the disk error because there is no drive container selected. Open the PC Setup control panel and make sure that the C:\> option does not say None. If it does, pull down that C:\> menu and select another drive file. Look for a file named PC Drive File. That is the factory installed drive container. If you can not find it, you need to create a new drive container. Consult your DOS Compatibility Card User's Manual for complete instructions.

Question: What operating systems does the DOS Compatibility Card support?

Answer: Apple supports only the following operating systems on the DOS Compatibility Card:

• DOS 6.22
• Windows 3.1

Any operating system that accesses hardware directly fails on the DOS Compatibility Card. Windows NT, Windows 95, Windows for Workgroups, and OS/2 fall into this category, so they do not work.

Windows for Workgroups works in a limited fashion on the DOS Compatibility Card, however Apple does not support this operating system on the DOS Compatibility Card.

Question: What kind of memory does the DOS Compatibility Card use?

Answer: The DOS Compatibility Card has a slot for one SIMM. It can be filled with a 72-pin, 80 nanosecond, non-Composite SIMM. The DOS Compatibility Card can accommodate up to 32 MB of RAM.

Question: How do I install the DOS mouse driver on my DOS compatible?

Answer: You can install a DOS mouse driver by inserting Windows disk #4 into the floppy drive and typing the following at the c:\> prompt:

    A: <return>
    EXPAND MOUSEHP.CO_  C:\  <return>

Then add the following line to the end of your AUTOEXEC.BAT file:

    MOUSEHP

Question: Can I use a third-party CD-ROM drive with my DOS Compatibility Card?

Answer: Some third-party drives work and others do not, depending on the software provided by the vendor. You should call the vendor of any peripheral you plan on purchasing to verify compatibility with your other products.

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