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TOPICCustomers who have installed some third-party hard disk driver software on Power Macintosh computers have experienced some loss of data and corruption.
DISCUSSIONThe third-party software may improperly handle write-caching which runs the risk of data loss or even corruption of the disks' file structure on shutdown. Apple software properly supports write caching (and always has) on any hard disk shipped.Many high performance disk drives available for Macintosh computers utilize on-board hardware write-cache mechanisms. Although these devices can enhance disk performance, they also require special software consideration to avoid the loss of data on shutdown. Write cache functions are part of the ANSI SCSI-II Specification. These cache functions have been there for a while. A Technote was written by Apple which was directed primarily to IDE and SCSI disk interface module software developers. This tech note addresses ways to flush the disk's write cache during the shutdown process. Recent postings on the Internet by some third-party hard disk driver software vendors may lead customers to believe this problem is caused by Apple hardware or software. This issue is not an Apple hardware or software issue, it is a third-party issue. Apple has no direct control over what third-party software vendors do with their software. If customers replace the Apple hard disk driver by formatting with a third-party disk driver, or if they purchase a drive from another vendor, Apple has no direct connection with either the third-party software or hardware.
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