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TECHINFO-0020912
TOPIC
I am using the LaserWriter 8.4.1 printer software and just installed Adobe Type Manger (ATM) 4.0. Now when I select the LaserWriter icon and select Setup, I either get a Type 11 error or my computer "freezes".
DISCUSSION
This can occur with any combination of LaserWriter 8.4.x and ATM 4.0 when setting up a printer for the first time. Once a LaserWriter has gone through Setup in Chooser, successive Setups of that printer work properly.
This issue should be resolved in a future version of the LaserWriter driver software. Until then, you can use one of the workarounds listed below.
Workarounds
- Disable ATM 4.0 before setting up a LaserWriter for the first time in Chooser.
- Use the LaserWriter 8.3.4 software. Versions of the LaserWriter driver earlier than 8.4 do not exhibit this issue.
- Use LaserWriter 8.4.2. Although susceptible to this issue, results are better when using the LaserWriter 8.4.2 with ATM 4.0 software.
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