Apple's Public Web Sites

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By Holli Kearns

Apple Computer, Inc. maintains a number of independent public Internet sites. Many of them are indexed from the main Apple Web Page (http://www.apple.com/documents/contents.html). However, this article attempts to provide a more comprehensive listing of sites, including those not linked to other sites.

This information is accurate as of the modification February 13, 1996. All URLs are verified once monthly, but, as with everything on the Internet, they and their content are subject to change.

Apple Worldwide

Apple Computer Home Page

http://www.apple.com

Global entry point for the Apple Web servers. Includes corporate information, press releases, employment opportunities, investor information, and how to contact Apple.

Apple Americas

  • Apple USA Support and Information Web

    http://www.info.apple.com

    Complete support and product information, including Apple Software Updates, the searchable Technical Information Library, and product data sheets for Apple hardware products.

    http://www.support.apple.com

    Apple Software Updates, the Technical Information Library, and other product information, including the archives of Macintosh related Usenet News groups.

  • Apple Canada

    http://www.apple.ca/

    For Apple's customers and developers in Canada--product datasheets, Apple Canada contact information and more.

  • Apple Latin America

    http://www.info.apple.com/pacific/latin.america/la.html

    An overview of Apple's Latin American region.

Apple Pacific

Apple Europe

http://www.euro.apple.com/

The front door for all European countries and regions, with pointers to Internet sites for specific countries in Europe, including the following:

Apple Product Information

http://product.info.apple.com/productinfo/

Contains information about current Apple products with links to the following sites:

AppleFacts Online

http://product.info.apple.com/productinfo/datasheets/

Apple product sheets.

Apple Presentations

http://product.info.apple.com/productinfo/pres/

Sales presentations for new products and technologies.

Apple Fact Sheets and Brochures

http://product.info.apple.com/productinfo/factsheets/

Summary information on various Apple technologies, including:

  • PCI Fact Sheet
  • PCI Product Directory
  • PCMCIA Fact Sheet (for PB 500 Series)
  • AppleShare 4.2 Performance Report
  • Macintosh Advantage Fact Sheet
  • Why Mac? Comparison of PowerPC and Intel Pentium
  • Apple QuickTime Conferencing Fact Sheet
  • Internet Education Brochure
  • Internet Brochure for Business: Publish or Perish
  • Internet 101 Brochure

Competitive Information

Apple Competitive Information

http://support.info.apple.com/competitive/competitive.html

Comparing the Macintosh with PCs running Windows 3.1.

The Macintosh Advantage

http://www2.apple.com/whymac/

Comparing the Macintosh with PCs running Windows '95.

Customer Support Information

http://support.info.apple.com/support/support.html

Contains links to the following support areas:

Apple Tech Info Library

http://til.info.apple.com/

Apple's official technical support database. It contains over 12,000 articles on all aspects of Apple products, past and present. It is updated daily with new information. This is the same technical support database used by Apple support staff, world-wide.

Ask Apple Tech Support FAQs

http://support.info.apple.com/askapple.faqs/askapplehome.html

Frequently Asked Questions (FAQs) and their answers, compiled by the Ask Apple, USA online technical support team. Ask Apple, USA is online technical support offered exclusively on eWorld.

Support Professional Solution Series

http://support.info.apple.com/SPP/SPP.html

Apple's cross-platform compatible support solution, addressing the entire technical support cycle from "support readiness" to response.

Apple Software Library

http://cgi.info.apple.com/cgi-bin/lister-pl?/Apple.Support.Area/Apple.Software.Updates/US

The latest Apple software updates from ftp.info.apple.com.

The Information Alley

http://support.info.apple.com/info.alley/info.alley.html

Apple's bimonthly electronic journal, filled with the latest information on using and supporting Apple products.

Apple Fax Technical Support Catalog

http://cgi.info.apple.com/cgi-bin/lister-pl?Apple.Support.Area/Apple.Fax.Data.Acrobat

The same files that are available on the automated FaxBack system at 800-SOS-APPL.

Upgrade Card Installation Guides

http://support.info.apple.com/Install_Guides/HIG.html

Step-by-step installation guides for adding user installable upgrade cards to your Macintosh.

Apple e-Mail Mailing Lists

http://support.info.apple.com/listproc/lists.html

Join any of the official Apple e-mail mailing lists, which include:

  • Information Alley: announces the release of the magazine and details where to download it.
  • Apple News Releases: latest press releases from Apple Computer.
  • Newton Press Releases: latest Newton related press releases from Apple Computer.
  • Apple Software Updates: latest information and locations of Apple software updates.
  • Apple New Hardware: latest information on new hardware from Apple Computer.

Apple Assistance Center

http://support.info.apple.com//aboutapple/aboutaac.html

Information about the Apple Assistance Center (800-SOS-APPL).

Apple Solution Professionals Network (ASPN)

http://support.info.apple.com/aboutapple/aspn.html

Download the latest directory of consultants who specialize in Apple Macintosh solutions.The Famous Apple!

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