LaserWriter Select Series: Printing Light on Half of Page

TECHINFO-0020895

TOPIC

I have a LaserWriter Select 360 printer, which is printing light on one-half of the page. I replaced the toner cartridge, but that did not correct the light printing.

DISCUSSION

On the LaserWriter Select 300, LaserWriter Select 310, and LaserWriter Select 360 printers this problem can occur when there is a build-up of toner on the glass inside the printer.

The laser beam passes through a window in the printer chassis before striking the photosensitive drum within the toner cartridge. The window is in a long narrow slit directly behind the toner cartridge. If toner build-up occurs on this window, printouts exhibit a faded inconsistent look, similar to the appearance of a toner cartridge at the end of its life. The faded appearance is often more pronounced on the left side of the page.

How to Correct Image Fading

Step 1

Remove the toner cartridge.

Step 2

Wipe the front surface of the glass with a lint free cloth.

Step 3

Replace the toner cartridge.

Step 4

Print a startup page.

If the print quality does not change, the problem is not with the window.

Step 5

Replace the toner cartridge with a known good cartridge.

If the problem does not go away, your printer needs to be examined by an Apple service technician.

[Previous] [Top] [Next]